Employee Relations Manager

General Purpose

Plan, develop, implement, and promote activities and programs that enhance overall employee engagement, communication and relations while overseeing the compliance of company employment policies and practices with relevant employment regulations

Main Job Tasks, Duties and Responsibilities

  • Identify and drive philosophies and programs to foster constructive employee relations and ensure the organizations’ approach to its employees is fair, respectful, and consistent
  • gather, analyse, and interpret data and metrics to develop recommendations and strategies to facilitate positive employee relations and engagement
  • identify risks and challenges to the employee relationship
  • reduce risks by developing programs, policies, and procedures to promote fair and equitable employee relations and business decisions
  • work closely with HR to introduce new perspectives, trends, and processes
  • ensure employment policies and practices comply with relevant employment regulations
  • oversee company-wide application of workplace policies and procedures
  • assist with the development and implementation of diversity, equity, and inclusion programs
  • serve as the point of contact on fundamental HR issues and questions
  • provide guidance and counsel to employees on employee relations issues and workplace practices
  • receive, evaluate, and respond appropriately to employee concerns
  • conduct investigations of complaints and recommend corrective actions
  • oversee, review, and advise on employee grievance and disciplinary processes
  • respond to, manage, and resolve conflict
  • oversee employee consultations
  • assist and advise on the company response to crisis
  • monitor and advise on performance management and review processes
  • design and drive training sessions and interventions to meet employee needs and business objectives
  • support management in the development of employees including coaching and mentoring
  • monitor employment contract negotiations and administration
  • develop and execute employee engagement, reward, and recognition programs
  • stay current with employee relations trends, regulations, and legal requirements

Key Skills and Competencies

  • strong written and verbal communication skills (English)
  • planning and organizational skills
  • attention to detail
  • data analysis and management
  • sound judgment and decision-making skills
  • problem analysis and resolution
  • discretion, integrity, and confidentiality
  • stress management
  • adaptable
  • negotiation skills
  • presentation skills
  • persuasiveness and influencing skills
  • conflict management and resolution
  • collaborative skills

Education, Qualifications and Experience

  • Bachelors’ degree in Human Resources, Employee Relations, or any related field
  • solid working knowledge of the principles and practices of employee relations
  • knowledge of learning methodologies
  • demonstrable experience in developing and executing programs that measurably impact positive employee relations
  • MS Office applications
Job Category: Manager
Job Type: Full Time
Job Location: Trivandrum

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